Shipping Policy

1. Delivery Coverage

We currently deliver across India. For bulk or international orders, please contact us directly at contact@perfectaquafeeds.com or call us at +91 88970 73750.

2. Processing Time

• All orders are processed within 1–3 business days after receiving payment confirmation.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• In case of delays due to high order volumes or unforeseen circumstances, we will notify you via email or phone.

3. Shipping Time & Methods

• We partner with reputed logistics providers to ensure safe and timely delivery.

• Standard Delivery Time: 3–10 business days, depending on your location.

• Shipping Method: Surface or Air, based on the weight and urgency of the order.

• Note: Deliveries to remote or rural areas may take longer than usual.

4. Shipping Charges

• Shipping charges are calculated based on order weight, volume, and delivery location.

• The applicable charges will be displayed at checkout before you complete your order.

• For bulk orders or custom logistics arrangements, please contact us directly for a quote.

5. Order Tracking

Once your order is shipped:

• You will receive an email or SMS notification with tracking details.

• You can use these details to track your shipment until it reaches your doorstep.

6. Damaged or Missing Items

If your package arrives with:

• Visible damage, or

• Missing items —
  Please take clear photos and contact us within 48 hours of delivery.

We will investigate and offer a suitable resolution (such as replacement, refund, or reshipment).

7. Change of Shipping Address

• Changes to your shipping address are accepted only before dispatch.

• Please call us immediately at +91 88970 73750 for any urgent modifications.

8. Delivery Failure

Delivery may fail in the following cases:

• Incorrect or incomplete address

• Recipient unavailable

• Refusal to accept the package

If returned, the order may be re-dispatched upon request. Additional charges may apply for re-delivery.

9. Contact Us

For questions about your order or this shipping policy, feel free to reach out:

Perfect Aqua Feeds India Private Limited
Address:
HIG Duplex 412, HB Colony
Near LIC Office
Bhavanipuram
Vijayawada – 520012
NTR District, Andhra Pradesh, India

Phone: +91 88970 73750
Email: contact@perfectaquafeeds.com
Website: www.perfectaquafeeds.com